Specialist case management platform for the assisted dying domain

VAD-IMS is a purpose built platform that enables Health departments with implementing Voluntary Assisted Dying (VAD) legislation. It was designed in close collaboration with health departments to ensure compliance, reduce administrative burdens, and enable timely deployment.

What is VAD-IMS?

The Voluntary Assisted Dying Information Management System (VAD-IMS) is a fully featured and customisable solution for facilitating Voluntary Assisted Dying legislation, in accordance with the applicable Act(s). It has been implemented successfully in three Australian states, and is being reviewed by a further two jurisdictions.

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Screenshot of VAD-IMS case management dashboard for assisted dying programs

A proven platform, implemented in three Australian states

The Voluntary Assisted Dying Information Management System (VAD-IMS) is a secure application designed to assist practitioners and pharmacists in complying with VAD regulations. The system streamlines processes such as initiating requests, conducting assessments, submitting documentation, and verifying eligibility, while maintaining confidentiality throughout complex workflows. This tailored solution ensures that individuals with terminal illnesses have access to Voluntary Assisted Dying as a legal end-of-life option, with proper safeguards in place.

Benefits

Minimises bureaucratic burden

VAD‑IMS is designed for practitioners and health professionals, making the completion of required information straightforward.

Backed by experts

Supported by a team with decades of software development and experience in multiple Voluntary Assisted Dying implementations.

Designed for transparency and accountability

The system ensures all actions and decisions are clearly logged, provides real-time access to key information, and supports detailed reporting for compliance and oversight.

Minimal training required

VAD-IMS has been through multiple rounds of user testing with health professionals, delivering an application that is intuitive to use.

A proven, robust solution

VAD-IMS has been in operation for five years, with regular improvements enhancing the features and usability. We also provide a 24-month warranty.

Customisable and flexible approaches

We tailor solutions to the needs of your organisation and legislation, ensuring it meets your objectives.

How we implement

We understand the importance of working within fixed legislated delivery deadlines. To achieve this we start by getting your organisation trained on how the VAD-IMS application works. We work collaboratively with you to configure and customise the application.

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Process overview

  • Analyse the legislation and train your team

  • Establish project governance

  • Conduct discovery workshops to align the solution to your specific needs

  • Plan a two-stage release

  • Implement via an agile delivery process

  • Provide training tailored to your needs

  • Test and release

  • Post launch, we provide comprehensive support

Security and privacy

We’re dedicated to providing layered security and proven compliance from end to end. From user authentication to infrastructure protection, every layer is built to safeguard sensitive information and ensure compliance with leading security frameworks.

Application-level
security:

  • User access controls with configurable permissions

  • Patient privacy is protected through role-based access

  • Automatic session expiry after a defined period of inactivity

  • Automated account locking/suspension after failed login attempts

  • Integrates with Identity Management providers for Same Sign-On (SSO)

  • Multifactor Authentication (MFA)

Data protection:

  • End-to-end data security—at rest and in transit (website, database, and email)

  • Email attachments secured via HTTPS

  • Integrated antivirus scanning for all uploaded documents and attachments

Platform & infrastructure security:

  • 24/7 platform monitoring and automated log tracking

  • One-year log retention for audit and compliance

  • DDOS protection

  • Built-in antivirus, anti-malware, and intrusion prevention systems

  • Compliant with SOC 2 Type II, HIPAA, ISO 27001, ISO 22301, and TISAX

Interested in learning more about VAD-IMS?

If you have any questions about the VAD-IMS platform or would like to arrange an obligation-free demonstration, please fill in the contact form and we’ll be in touch as soon as possible.

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